Help Center
Quick answers to the questions we hear most.
Is GharMate free for students?+
Yes. Searching listings, messaging owners, finding roommates, and getting student-verified are all free for students.
What does 'Verified' mean on a listing or student?+
A verified student has confirmed their email, phone, and student ID with us. A verified listing has been reviewed by our team. Verification is a strong signal of trust, but always inspect a place in person before paying.
How do I contact a property owner?+
Open any listing and use 'Chat with Owner' to message them on GharMate, or request a callback / schedule a visit through our support line.
How do I get Student Verified?+
Go to the Verify page from your dashboard, confirm your email and phone with the one-time codes, and upload a student ID or rent receipt. Our team reviews it and grants your badge.
How do I list my property?+
Create an owner account, then use 'List your property' to add details, photos, rent, and amenities. Listings are reviewed before going live. You'll need a phone number on your profile so students can reach you.
Should I pay rent or a deposit through GharMate?+
No. GharMate is a platform that connects you with owners — any rent or deposit is paid directly to the owner, never to GharMate. Never pay before visiting and verifying the property.
How do I report a suspicious listing or user?+
Use the flag/report option on a listing or in a chat. Our team reviews reports and takes action, including removing listings and suspending accounts.
Still stuck? Visit our Contact page or email jatingharmate@gmail.comand we'll help.